We provide you with some proven solutions you can try on your own when there’s no sound on your iPhone.
The iPhone had always been Android phones’ main rival in both market share and features. But one aspect it readily trumps its rivals is its audio technology. iPhones generally have better sounds and higher volume range. However, with new features constantly being integrated to the iPhone, its audio capabilities is a major area these updates may adversely affect.
It’s not unheard of to hear iPhone users complain about distorted sounds. But by far, the worst offender is when the iPhone would have no sounds at all during inopportune times.
Sound issues like these can’t be avoided, but they can definitely be fixed. That’s why we’ve created this article to guide you along to restoring your iPhone’s sounds. We’ve detailed several methods on how to troubleshoot your iPhone. These can be quite helpful especially when you use the iPhone’s call and multimedia functions through your headphones or even without them.
What Are the Possible Sound-Related iPhone Problems?
iPhones are some of the best selling mobile devices today. But, despite all of Apple’s pioneering efforts and innovations, it isn’t flawless. Even the more basic sound functions are not safe. This can be quite frustrating as audio plays an integral role in iPhones. Especially when taking calls or simply listening to music.
Depending on the circumstance and what caused it, sound issues of the iPhone may categorically fall under any of the following problems:
- Audio produced may range from unintelligible, weak or no sound at all.
- Volume indicator doesn’t appear despite pressing the Volume buttons.
- Music is only possible with wireless/wired headphones or not at all.
- The iPhone speaker doesn’t produce any sounds at all.
- No ringing or notification sounds can be heard.
While the lack of any sounds is a cause for alarm, don’t try going to an Apple Genius or any Apple-affiliated service centers just yet. That may seem like the logical thing to do given the situation, but it’s also the least cost-effective solution. So, before you do so, you can troubleshoot your iPhone’s audio problems by taking the simple steps we’ll discuss in this article.
How to Fix the “No Sound” Problem on Your iPhone
It can be quite a hassle to suddenly find your iPhone with no sounds. There’s nothing worse than a phone where you can’t properly receive calls or even just play some music, for that matter.
The next few sections will provide instructions on how to properly restore your iPhone’s sound capabilities. They range from the simple (toggling the Ring/Silent switch) to the bit lengthy (restoring your iPhone to its factory settings). But they can all be done just by yourself in one sitting.
- Check the Sound Settings
- Toggle the Ring/Silent Switch
- Check Third-Party App Sound Settings
- Turn Off Bluetooth
- Reboot your iPhone
- Reset All Settings
- Restore Factory Settings
Check the Sound Settings
Sometimes the most commonly used functions are the ones that often get overlooked. So, when it comes to troubleshooting your iPhone’s lack of sounds, it’s best to start with the most basic: the sound settings.
Check the Volume level first. You can do this simply by tapping any of the Volume buttons. If it’s all the way to the left, then it’s been muted. Simply slide it to the right or tap the raise Volume button. Either way, will increase your iPhone’s sound levels.
Don’t be surprised if your Volume has been lowered unknowingly. There are several reasons why that could happen. One of those is simply placing your iPhone inside your pocket or a bag. Random movements may apply pressure to the volume buttons. They may indiscriminately raise or lower the volume without you noticing it.
Moreover, incremental updates on your iPhone’s iOS and apps can also affect sound levels. It’s not unusual for an update to override your volume levels and place it in a lowered state.
If the volume is okay, then try checking if your iPhone has been placed in Do Not Disturb mode. To do so:
- Open the iPhone Settings. Locate and select Do Not Disturb.
- Check the Do Not Disturb button. If the button is lit, tap it to return the audio settings back to normal.
Toggle the Ring/Silent Switch
One other cause for having no sounds on the iPhone is its Ring/Silent switch. All versions of the iPhone (even the first generation model) have this feature. Unlike Android devices, iPhones can be placed in Silent Mode instantly.
This is all thanks to having the Ring/Silent switch positioned on the iPhone’s upper left side. However, you can just as easily mute your audio with it.
Check the side of your iPhone (see picture below) to make sure the Ringer Switch doesn’t show a red bar. If it does, flick the Ringer switch to restore all sound functions. Adjust your volume level accordingly.
Check Third-Party App Sound Settings
Third-party apps can also affect the sound settings of an iPhone. Music apps like Spotify and YouTube Music have separate volume controls and equalizers. Meanwhile, other apps like Instagram and Zoom have their own mute control.
It’s convenient for these apps to have their own sound settings. However, those same settings can also affect other apps and the iPhone in general. In some cases, their settings remain even when the same third-party has been minimized or deactivated.
We’ll be using the Instagram app for this example. To check its sound settings:
- Tap the Instagram app to open it.
- Look for a Volume icon. It’s almost unnoticeable thanks to its relative size. A line across it means that the mute status is active. Tap on it to enable sounds.
Turn Off Bluetooth
If you have a Bluetooth device connected to your iPhone, e.g. your AirPods, it’s one possible reason your iPhone has no sounds. Instead of the sounds being pumped out of your iPhone’s speakers, the audio is instead being sent to your Bluetooth device.
You can solve this by simply turning off your Bluetooth. Doing so will disconnect all your Bluetooth devices from your iPhone. You won’t need to pair them again unlike disconnecting the Bluetooth device itself. To disable your iPhone’s Bluetooth connection:
- Start by going to Settings
- Locate and select Bluetooth. Tap on the Bluetooth button to disable it.
Reboot your iPhone
Almost all electronic items were designed to easily fix basic errors by doing a reboot. And an iPhone, as consumer electronics, is no exception. It’s not exactly a surefire solution. But it will work most of the time if the audio issues were caused by an app or an errant iPhone operation.
There are some minor differences on how a reboot is done with some of the older iPhone models. Thus for convenience’s sake, we’ve separated them between iPhone X & later models and iPhone 8 & older models.
How to reboot iPhone X and later models
- Hold the Power and Lower Volume buttons at the same time.
- Release both buttons when the Power slider appears. Slide the Power icon to the right.
- To complete the reboot process, hold the Power and Lower Volume buttons simultaneously until the Apple logo appears.
How to reboot an iPhone 8 and older models
- Hold the Power and the Lower Volume buttons at the same time. This will deactivate your iPhone.
- To reboot your iPhone, hold the Power and Lower Volume buttons simultaneously. Keep them held until the Apple logo appears.
Reset All Settings
If your iPhone still has no sounds, you can try resetting all its settings. Doing so will roll back your iPhone to a previously working state.
Additionally, resetting won’t lead to a total loss of data in your iPhone. But, it’s still advisable to backup your data before resetting all your settings. That way you can roll back the settings you’ve previously saved and avoid any potential problems.
Here are the steps to backup your data:
- Open the Settings of your iPhone. Tap on your Name Banner.
- Tapping on the Name Banner will make the iCloud option appear. Tap to select it.
- Within the iCloud option, select iCloud Backup.
- Toggle iCloud Backup on, then tap on Backup Now to create one final copy of all your iPhone data.
If you have already saved a backup, then you can reset all your iPhone’s settings by doing the following steps:
- Open the iPhone Settings. Locate then select the General option.
- Locate the Reset option inside General. Tap to select it.
- Select Reset All Settings in the tab that appears. Another Reset All Settings choice will appear. Select it to start the process.
Restore Factory Settings
By this point in time, your iPhone should have its sounds fully restored. However, if that’s not the case, there’s still one course of action to take –restoring your iPhone to its factory settings. It’s a lengthy process, so never attempt this unless there’s still other viable options to use.
For the uninitiated, restoring an iPhone to its factory settings will give it a clean slate. Its effects are, but not limited to, the following:
- All system and software updates will be removed. Your iOS version will be restored to the one your iPhone came packaged with.
- All apps will be uninstalled and their associated files deleted.
- All data and files in the internal memory are wiped out completely. Unlike Android phones, Apple does not support external SD cards for backing up data.
- All settings, associated devices and accounts will be removed from its memory.
You can begin restoring your iPhone to its factory settings by doing the following:
- Open the Settings of your iPhone. Go to General.
- Tap the Reset option in General.
- Tap and select Erase All Content and Settings in the options.
- A new window will appear. Tap on Erase Now if you’ve already made an iCloud backup. Otherwise backup your data first.
- Your iPhone will ask for your passcode. Enter it.
- Two windows will appear in succession to confirm your choice. Select Erase iPhone in both cases.
- You will be asked to enter your Apple ID Password. Type it in to initialize the restoration process of your iPhone to its factory settings.
When to Ask Apple Support for iPhone Sound Problems
Doing any of the troubleshooting processes mentioned in the earlier sections should have restored your iPhone’s sounds by now. If that’s not the case however, then it’s definite that there’s indeed some hardware issues with your iPhone.
The best course of action of course is to contact Apple for support. If your iPhone is still within the warranty period this shouldn’t pose much of a problem. If you’re unsure that it is, you can check it first just to be on the safe side.
Be sure to back up your data before sending it to an Apple-affiliated service center nearest you. Aside from that, Apple has prescribed some steps on how to prepare your iPhone before sending it to a service center, so make sure to check it out first.
So, were you able to restore your iPhone’s lack of sounds? By now you should have found an effective solution to your iPhone’s sound issues. Hopefully, it won’t happen again. But even if it did, you now know what to do.
What do you think of this article and the methods prescribed? Which method worked best for you? Did you find a new working method all on your own?
Please let us know your thoughts. Drop us a comment below!