Viral TikTok Exposes Spotify Premium’s Loophole, Leaving Subscribers Paying for Ads

Tiktok user details his disappointment over his Spotify Premium experience.
Tiktok user details his disappointment over his Spotify Premium experience.

We independently review all our recommendations. Purchases made via our links may earn us a commission. Learn more ❯

The video labels Spotify Premium as the “biggest con in the modern age.”

Spotify, once hailed for its ad-free listening experience for Premium subscribers, has found itself once again at the center of controversy.

The issue came to light following a viral TikTok video by Mark, known as @moneywithmark, who discussed a growing frustration among Spotify’s loyal customer base. Mark’s complaint centers on the unexpected presence of ads in podcasts, which seems at odds with the ad-free promise that convinced many to opt for the platform’s Premium subscription.

This raises questions about the integrity of Spotify’s subscription model and the evolving landscape of digital content monetization.

Spotify’s False Promise

Mark’s video, with almost 2 Million views, voices the frustration felt by many.

Mark's opening spiel in his Tiktok video (From: Tiktok/moneywithmark)
Mark’s opening spiel in his Tiktok video (From: Tiktok/moneywithmark)

Here, he started by reminiscing about the initial appeal of Spotify Premium, where one of the main selling points was an ad-free listening experience.

“Just seven years ago, five years ago even, you signed up for Spotify. You were getting these ads before your music, and then you opted to buy Premium and pay them $15 a month—so you don’t have to listen to ads.” says Mark.

However, his excitement turns into disillusionment with Spotify’s expansion into podcasting. The introduction of podcasts was initially met with enthusiasm. But, it quickly becomes a source of discontent as he discovers ads peppered throughout his podcast listening experience.

“Fast forward a few years. It’s 2020. Podcasts are huge. But guess what I get in front of all my podcasts and in the middle of my podcast and at the end of my podcast? Ads!” he exclaims.

His video sheds light on a broader sentiment of betrayal within the Spotify community. The expectation of an entirely ad-free experience, a key selling point of the Premium subscription, sharply contrasts with the reality of encountering ads in podcasts.

Pointing out the main issue on Spotify's podcast ads (From: Tiktok/moneywithmark)
Pointing out the main issue on Spotify’s podcast ads (From: Tiktok/moneywithmark)
“The ads that I already paid to remove, I’m paying to listen to.” adds Mark.

The core of Mark’s frustration isn’t just about the presence of ads but the principle of the matter. He felt misled that the promise of ad-free listening on Spotify apparently doesn’t include podcast content, which the platform has not communicated transparently.

However, Mark’s video reignited the issue and showed a large number of users still holding frustrations over it.

Spotify’s Stance on Podcast Ads

Spotify's landing page promoting ads on podcasts. (From: Spotify)
Spotify’s landing page promoting ads on podcasts. (From: Spotify)

The issue of the existence of ads in Spotify’s podcasts isn’t new.

Users have been complaining about this even way back in 2021. Mark’s video simply reignited the issue and showed a large number of users still holding frustrations over it. However, Spotify’s response to this growing concern among its user base has been consistent.

They emphasize that there’s a distinction between music playback and podcast listening experiences on the platform.

Spotify's response in one of the first queries about the issue in Spotify's forums. (From: Spotify)
Spotify’s response in one of the first queries about the issue in Spotify’s forums. (From: Spotify)

According to Spotify, while the Premium subscription does indeed remove ads from music, it does not guarantee the same for podcasts.

Instead, the platform allows podcast creators the autonomy to include third-party advertising, host-read endorsements, or sponsorship messages within their episodes.

This decision is rooted in Spotify’s commitment to supporting content creators, providing them with a means to monetize their work more effectively than what the platform can solely offer.

“While Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising… We provide this option to podcast creators as an extra way to help them monetize and live off of their content.” says one of Spotify’s representatives.

Unfortunately, Spotify claims that they don’t have much control over the dynamic ad slots on podcasts. The platform also says that they’re not even planning on taking this off in the near future.

“We don’t plan on taking this feature away from them at the moment and we also don’t enforce any mandates on who wants to activate it or not… We understand that many of the creators that you’re listening to seem to be using that option. But that is not something Spotify can control. ” says Spotify.

Users also elevated this issue by posting a request on Spotify’s forum, where people can give ideas on how to improve the platform.

However, as of 2023, the case has been closed by Spotify since the request is “not something that our Idea submission process can accomplish.”

Spotify's update on a related user request to remove podcast ads. (From: Spotify)
Spotify’s update on a related user request to remove podcast ads. (From: Spotify)

What Users Have to Say

Users have taken to various platforms, including Spotify’s own forums, to express their frustration, disappointment, and in some cases, understanding of the situation.

Older query on the same topic in the Spotify forums (From: Spotify)
Older query on the same topic in the Spotify forums (From: Spotify)
One user says, “You know we pay not to hear ads. yet (you) give the podcast hosts the option to choose if they would like to have a dynamic ad slot in their podcast. You are breaching customer trust in an egregious way.”

This sentiment was echoed by many, showing the widespread sense of betrayal shared by many Spotify Premium users. A lot of users say that this even affected their decision to switch to a different platform.

People feels like they've been scammed by Spotify due to podcast ads. (From: Spotify)
People feels like they’ve been scammed by Spotify due to podcast ads. (From: Spotify)

On the other hand, some users offered perspectives that painted the issue in a different light.

They pointed out the economic necessities behind podcast ads, noting that these ads are crucial for podcasters to earn revenue. This highlights the stance that the responsibility for ad inclusion lies with podcast creators rather than Spotify.

People explaining why podcast ads may be required for podcasters to make money. (From: Tiktok)
People explaining why podcast ads may be required for podcasters to make money. (From: Tiktok)

A practical approach to the issue is also emphasized by other users who mention the ease of skipping ads. While not addressing the principle of the matter, this perspective offers a workaround for those frustrated by ad interruptions.

Users pointing out that podcast ads can be skipped anyway, unlike regular Spotify ads. (From: Tiktok)
Users pointing out that podcast ads can be skipped anyway, unlike regular Spotify ads. (From: Tiktok)

Leave a Reply