The list of reasons to stick to Spotify is getting shorter.
A Redditor, Lexng_ , recently detailed Spotify’s ‘worst’ problems that cause a feeling of neglect among users on the r/truespotify subreddit. This brings to light Spotify’s struggles to keep up with the increasing competition and changing user demands.
The Growing Frustration on Spotify
As someone who has used Spotify since 2015, lexng_ expressed his disappointment over Spotify’s recent moves in a Reddit post. Here, he says that being loyal to Spotify now feels more like a problem than a benefit.
His post started by saying how Spotify used to be at the front of music streaming. But, while Spotify was once a leader for its innovative interface and features, it has allegedly lost its edge.
He points out that features like crossfade, equalizer, and animated covers, which used to be only on Spotify are now available to other platforms. Lexng_ also criticizes the platform’s lack of support for Airplay 2 and HomePod. As well as its outdated Apple TV app, which the OP says has poor widgets and no lyrics feature.
All these, and more, show Spotify’s stagnation against the progress of competitors like Apple Music and Tidal, according to the OP.
The OP says he understands that Spotify is currently struggling financially, especially with the ongoing war with Apple.
However, he talks about the irony of this situation, saying:
He expected Spotify to double its efforts to satisfy its subscribers. Instead, he feels overlooked, especially with the poorly managed and long-awaited Hi-Fi audio support.
Lexng_ also disapproves of the constant promotions even for Premium subscribers who are paying for no ads. And, he also felt overlooked as a European subscriber amid price increases and the lack of availability of new features in more regions.
In the end, the OP sees a grim future for Spotify if it continues down its current path. He suggests that competitors will soon outperform it in terms of user engagement and innovation.
The Shared Concerns of the Spotify Community
The debate around Spotify’s performance has shown a range of opinions within the community.
A segment of users remains content with Spotify, suggesting that individual habits shape one’s experience of the service.
Jupiter8vulpes represents this group, implying the personal nature of the platform’s perceived flaws.
However, a chorus of users adds to the original critique, sharing complaints from unannounced removals of songs from playlists to differences in desktop and mobile features. The platform’s shuffle feature, criticized for its predictability, also draws anger.
The conversation goes beyond specific features to address Spotify’s perceived disregard for its customers. This suggests a focus on profit over user satisfaction, echoing a broader sentiment of neglect.
Despite unhappiness, some users stick with Spotify for practical reasons, from the benefits of the family plan to the lack of good alternatives. When comparing Spotify against its competitors, certain users argue that the grass isn’t always greener elsewhere.
In defense of Spotify, a few users also point out its merits, from discovery tools to easy device integration.
