Fix your AirPods reset problems with these easy solutions that actually work.
Resetting AirPods is one of the most basic solutions to most issues. So, not being able to do so is incredibly frustrating.
But whether you’re dealing with software glitches, dirt, or Apple ID locks, there’s usually a simple fix available.
This guide walks you through all proven solutions that have helped thousands of users reset their AirPods fully.
1. Make Sure You’re Resetting AirPods the Right Way
When AirPods won’t reset, the first thing to check is whether you’re following the correct reset procedure.
Follow these steps just to be sure:
- On your iPhone, go to Settings > Bluetooth.
- Find your AirPods in the list and tap the info (i) button.
- Select ‘Forget This Device‘ and confirm.
- Open your AirPods case lid.
- Press and hold the setup button on the back of the case for about 15 seconds. Keep holding until you see the light flash white.
To confirm the reset was successful, bring your AirPods close to your iPhone. You should see a connection prompt appear.
2. Update Your iOS Software
Outdated iOS software can introduce bugs that prevent your AirPods from resetting properly.
Here’s how to update:
- Go to Settings > General > Software Update.
- If an update is available, install it.
Software update available on iPhone. - Try resetting your AirPods again after the update.
3. Clean Your AirPods and Case
Dirt and debris can block the connection points, preventing your case from recognizing your AirPods and applying the reset feature.
Here’s how to clean them safely:
- Take a cotton swab and lightly dampen it with isopropyl alcohol Never use excessive liquid when cleaning, as this could damage your AirPods. The cotton swab should be damp, not wet.
- Gently clean the charging contacts on both your AirPods and inside the case. Pay special attention to the metal strips on the AirPods’ stems.
- Let everything dry completely for about 5 minutes before attempting to reset
4. Check for Counterfeit AirPods
If you’re still having issues, it’s possible that your AirPods are counterfeit.
Here’s how to verify if they’re genuine:
- Locate the serial number on either the box’s barcode or under the AirPods case lid.
Where to find the serial number. - Visit the Apple Coverage Check page.
- Enter the serial number.
- Verify if the product details match your AirPods.
Sample of what you should see if AirPods are genuine.
Frequently Asked Questions
- How do I know if my AirPods are reset?
- Will resetting my AirPods erase all my settings and past connections?
- How often should I reset my AirPods?
- Can I reset AirPods without the case?
- Why won’t my AirPods reset even after trying all the solutions?
How do I know if my AirPods are reset?
When successfully reset, your AirPods’ status light should flash white and your AirPods will appear as “Not Your AirPods” when connected to your iPhone. You’ll see the initial setup screen just like when you first got them.
Will resetting my AirPods erase all my settings and past connections?
Yes, resetting your AirPods will erase all stored settings, including your personalized features and device connections. You’ll need to set up your preferences again after reconnecting.
How often should I reset my AirPods?
You only need to reset your AirPods when experiencing persistent connection issues or preparing them for a new owner. It’s not something you need to do regularly as part of maintenance.
Can I reset AirPods without the case?
No, the charging case is required for the reset process as it contains the reset button. You’ll need both your AirPods and their charging case to perform a reset.
Why won’t my AirPods reset even after trying all the solutions?
If none of these solutions work, your AirPods might have a hardware issue requiring professional service. This could indicate a problem with the reset mechanism or other internal components.
In that case, it’s best to contact Apple Support.