How to Reset Samsung Galaxy Buds With or Without a Phone

Galaxy Buds Live with app and charging case
Galaxy Buds Live with app and charging case
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Did you know you can fix your Buds’ issues by rebooting them? Here’s how to reset your Samsung Galaxy buds with or without a phone.

Since the first Galaxy Buds’ release in 2019, Samsung has defeated countless competitors and established itself as one of the top three true wireless earbud brands in 2021. And while Samsung has continued to improve the Buds line with the release of Buds+, Buds Live, and Buds Pro, these earbuds are still not immune to some software errors.

The good news is, just like other true wireless earbuds, you can resolve most software issues by simply restarting or resetting your Galaxy Buds.

However, resetting Galaxy Buds may not be as straightforward as it may seem because of their design.

That’s why we’ve compiled this handy little guide to walk you through how to restart, and factory reset Samsung’s Galaxy Buds. Plus, some nifty tips on how they can be done without using your phone or the Samsung app. Let’s check it out.

When Should You Reset Your Galaxy Buds?

Galaxy Buds Live with app and charging case
Galaxy Buds Live with app and charging case

Samsung has always been Apple’s main competitor in the mobile device market. In fact, for the first time since 2016, it was only in the last quarter of 2020 when Apple finally outsold Samsung in terms of global phone sales. But when the first quarter of 2021 came and went, Samsung took first place once again.

Going toe-to-toe with one of the biggest tech companies is no easy feat. Samsung has to bring out quality products that can match Apple’s lineup while catering to their target audience. But as technologically advanced as Samsung’s products are, they’re still subject to flaws and errors.

And the Samsung Galaxy Buds are not exempted from these issues. Problems experienced may vary from each product but may fall under any of the following categories:

  • Bluetooth connection problems: These may include pairing problems and inability to locate your earbuds via Bluetooth.
  • Issues with battery charging: Known issues include batteries not charging correctly or a significant difference in battery strength between each earpiece.
  • Sound quality: Sound quality may be poor, have echoes/reverberations, or have no sound at all.

These issues may appear due to some software bugs or hardware errors. And this is where the restart and factory reset functions come into play.

When restarted or reset, the Galaxy Buds gives their users a refreshed state to work with. This basically means that all functions, even the ones that produce errors, are turned off. And all of the Buds’ memory and settings, including the past connections and bugs, are cleared off. It’s like giving the users a clean sheet of paper after doodling on a previous one.

How to Manually Restart Samsung Galaxy Buds

When issues with your Galaxy Buds crop up, the easiest answer would be to do a hard reset. But because you lose your settings and data whenever you reset, some may opt to use a less intrusive approach. That would be to simply restart the earbuds.

While the terms restart and reset are often used interchangeably, the main difference between a simple reset/restart and a factory/hard reset is that the former is simply turning your earbuds on and off. It effectively gives you a refreshed state to work with.

Meanwhile, a factory/hard reset goes a bit further. Not only will it restart your earbuds, but it will also remove all of your settings. One other downside is that you’ll need to pair it with all your devices again.

Before proceeding with any of the restart or hard/factory reset procedures presented here, make sure your Galaxy Buds are at least 20% of their battery capacity. This is important as every time you restart your earbuds, their built-in batteries experience some energy drain.

To restart your Galaxy Buds, you can follow the steps below:

  1. Open your charging case, then properly position your earbuds as if you’re charging them.

    Putting Galaxy Buds Live in the charging case
    Putting Galaxy Buds Live in the charging case

  2. With your earbuds inside, close the charging case for at least 7 seconds.

    Holding Galaxy Buds charging case
    Holding Galaxy Buds charging case

  3. Remove your earbuds from the case, then reconnect with your phone.

    Removing Galaxy Buds live from case
    Removing Galaxy Buds live from case

How to Factory Reset Your Samsung Galaxy Buds

Sometimes a simple restart on your Samsung earbuds just won’t cut it. If the issues you encountered persist after restarting, then it’s time for a factory reset.

Make sure you have already installed the Samsung Wearable app on your phone beforehand. Once this condition is met, you can start the process by doing the following steps:

  1. Open the Samsung Wearable app. Locate and select “About Earbuds.”

    Samsung Wearable App Settings
    Samsung Wearable App Settings

  2. Choose the “Reset” option.

    Reset Galaxy Buds
    Reset Galaxy Buds

  3. The app will ask if you want to proceed. Tap “Reset” to confirm your choice.

    Confirm reset
    Confirm reset

Once the hard reset is completed, you’ll need to pair your earbuds with your mobile device again. Otherwise, they won’t play any sounds from your mobile device at all.

A factory reset will not remove software or firmware updates on your Galaxy Buds. If the issues are caused by bugs from a recent software update there are still some options to fix them. You can try to downgrade your software version. You can also wait for a future update that hopefully fixes the problem.

How to Reset Your Samsung Galaxy Buds Without Phone

While having the Samsung Wearable App is convenient in most cases, it can also be mildly annoying because of the constant notifications. That’s why we can’t really blame anyone who chooses not to use the app.

Luckily, like how you can use Airpods with Android, Galaxy Buds are also generally compatible with other devices besides Samsung.

If you don’t have a Samsung phone nor the Wearable app, there are still ways to manually restart your Galaxy Buds. We’ll be tackling them in the next few sections.

Restart the Buds’ connection by holding the sensors

The Galaxy Buds, Buds Pro, and Buds Live, sport a pair of sensors in each of their earpieces. Each gesture programmed into them has a specific use. But one function that’s rarely mentioned is that they can be used to reset the connection of your Samsung earbuds.

Here’s how:

  1. Touch and hold both of your Samsung earbuds’ sensors at the same time for at least 10 seconds.

    Holding the sensors
    Holding the sensors

  2. Position them properly in the charging case and leave them inside for at least 30 seconds.

    Galaxy buds inside the charging case
    Galaxy buds inside the charging case

  3. After 30 seconds, pair your earbuds again with your device and see if the issues are fixed.

Discharge and recharge

Another possible solution is to discharge and recharge your Buds.

This process involves draining the batteries of your Samsung earbuds until they die down (0%). Then, follow by recharging and reactivating them as you usually would.

Unsurprisingly, the charging case can also succumb to errors. But it mostly involves errors with its LED lights and charging. The case doesn’t have a physical on/off switch, so the technique of discharge and recharge can also be used here.

Bonus: How to Reset the Gear IconX

The Gear IconX is the Galaxy Buds’ predecessor. While the Galaxy Buds are more streamlined products, the former has some features that give it an advantage over the latter. One of which is a built-in factory reset button. This feature allows its user to do a hard reset even without a phone.

Since the Gear IconX earbuds have a 4 Gigabyte storage for music, be aware that resetting to factory defaults will erase everything on your earbuds. This includes all your settings and music collection/playlists.

To reset the Gear IconX earbuds:

  1. Locate the reset button then carefully peel off its rubber cover.

    Peeling the rubber cover off the Gear IconX (From: Omarr Ghafoor/Youtube)
    Peeling the rubber cover off the Gear IconX (From: Omarr Ghafoor/Youtube)

  2. Insert your phone’s sim/SD card ejector tool (or a paper clip). Hold it down for at least 7 seconds. A light will flash.

    Holding the reset button for seven seconds with the sim/SD card ejector tool (From: Omarr Ghafoor/Youtube)
    Holding the reset button with the sim/SD card ejector tool (From: Omarr Ghafoor/Youtube)

  3. Hold the button down again for at least 3 seconds. This time the light will flash repeatedly.

    The light is now repeatedly flashing after the Gear IconX's reset button has been held a second time (From: Omarr Ghafoor/Youtube)
    Light repeatedly flashing on Gear IconX (From: Omarr Ghafoor/Youtube)

  4. Reattach the rubber cover to its earpiece. Don’t forget to pair your Gear IconX with your mobile device.

    Reattaching the rubber cover back to the Gear IconX earpiece (From: Omarr Ghafoor/Youtube)
    Reattaching the rubber cover to the Gear IconX (From: Omarr Ghafoor/Youtube)



To summarize, you can fix your Galaxy Buds with a simple restart. Should that fail, a factory reset should do the trick quite nicely.

By now, you may have realized that not all issues need intensive technical knowledge. And even with the Galaxy Buds’ unique design, they are not exactly that complicated. Sometimes, a little touch and hold can do the trick.

Did you find this article helpful? If you have any tips and quick fixes for the Galaxy Buds, we’d like to hear from you! Drop us a comment below.

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