How to Reset Samsung Galaxy Buds With or Without a Phone

Galaxy Buds Live with app and charging case
Galaxy Buds Live with app and charging case

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Having problems with Galaxy Buds? Learn how to restart or reset your earbuds to make them work properly, even without a phone!

Samsung’s eye-catching Galaxy Buds line is consistently recognized for its unique, lightweight, innovative designs. However, that doesn’t mean they’re entirely immune to a few flaws or software errors.

Fortunately, like most true wireless earbuds, you can resolve these issues by simply restarting or resetting your Galaxy Buds. The only catch is that, due to their design, the process isn’t always straightforward.

To help you with this, we’ve created this handy guide to walk you through how to restart and factory reset your Samsung Galaxy Buds. And no worries, you’re sure to find something that’ll work regardless of what Buds model you own – whether it’s the Buds, Buds+, Buds Live, Buds Pro, or the latest Buds2.

Let’s dive in!

How to Manually Restart Your Samsung Galaxy Buds

It isn’t uncommon to run into minor issues with your Galaxy Buds. Perhaps they aren’t charging or pairing correctly, or maybe they’re constantly getting disconnected.

While one sure-fire way to fix this is to do a hard reset, doing so will erase your device settings and data. So, for a less drastic approach, you can try restarting your earbuds instead.

“Resetting” and “restarting” are often used interchangeably, but they’re actually quite different.

Restarting involves simply turning your earbuds on and off, effectively refreshing the system. On the other hand, a factory/hard reset goes a bit further by restoring your earbuds to their default state. As such, you’ll need to pair them again with all your devices.

If you aren’t entirely sure what’s causing the issue with your earbuds, try restarting them first before going for a full-on reset. That way, you can avoid the hassle of setting them up again with your devices.

You can restart your Galaxy Buds in three simple steps. Just make sure that your earbuds have at least 20% battery life to avoid interrupting the process.

Here’s what you need to do:

  1. Place your earbuds inside the charging case.

    Putting Galaxy Buds Live in the charging case
    Putting Galaxy Buds Live in the charging case
  2. Close the charging case lid and wait for at least 7 seconds.

    Holding Galaxy Buds charging case
    Holding Galaxy Buds charging case
  3. Remove your earbuds from the case, then reconnect with your phone.

    Removing Galaxy Buds live from case
    Removing Galaxy Buds live from case

How to Factory Reset Your Samsung Galaxy Buds

If your earbud issues persist even after restarting, it’s time for a factory reset. As mentioned before, this will delete any settings or configurations. But, don’t worry; resetting won’t remove software or firmware updates on your Galaxy Buds.

Before attempting this procedure, you’ll need to have the Samsung Galaxy Wearable app (for Android devices) or Samsung Galaxy Buds app (for iOS devices) installed on your phone.

Aside from resetting you Galaxy Buds, these apps hold a lot of handy features to boost your experience, including but not limited to: firmware updates, finding lost Galaxy Buds, and noise cancellation control.

The Wearable App is compatible with all of the products in the Samsung Buds lineup – namely, Buds, Buds+, Buds Live, Buds Pro, and Galaxy Buds 2. Whereas the Buds app is compatible only with Buds+ and Buds Live.

Once you’re ready, you can factory reset your Galaxy Buds using the following steps:

  1. Place both earbuds in the charging case.

    Galaxy buds positioned in the charging case.
    Galaxy buds positioned in the charging case.
  2. Keep the case lid open and hold the earbuds near your Android or iOS device.

    Earbuds next to your Android phone or iPhone.
    Earbuds next to your Android phone or iPhone.
  3. Open the Samsung Wearable or Samsung Galaxy Buds app on your device.

    Preparing to reset the buds on the Wearable/Buds app.
    Preparing to reset the buds on the Wearable/Buds app.
  4. Scroll down to locate and select “About Earbuds.”

    Samsung Wearable App Settings
    Samsung Wearable App Settings
  5. Choose the “Reset” option.

    Reset Galaxy Buds
    Reset Galaxy Buds
  6. The app will ask if you want to proceed. Tap “Reset” to confirm your choice.

    Confirm reset
    Confirm reset

This process is the same for Android and iOS devices, so it should be easy to follow. Once you’ve completed the reset, you can pair your earbuds with your phone.

If you think a software update bug caused the issues with your earbuds, you can try downgrading your software version to see if that’ll solve them. As a last resort, you could also just wait for a future update that hopefully fixes the problem.

How to Reset Your Samsung Galaxy Buds Without a Phone

Having the Samsung Wearable and Samsung Galaxy Buds apps is convenient, but there are several reasons why some folks might opt not to use them. Some of these reasons include:

  • Not wanting constant push notifications
  • Not wanting extra apps taking up valuable space on their device
  • Compatibility issues between the Buds and device

The issue of compatibility is also of fundamental importance. As previously mentioned, while you can easily connect your Galaxy Buds to iOS devices, the app support on iOS devices is limited to the Buds+ and Buds Live, leaving the Galaxy Buds, Buds Pro, and Buds2 with no iOS support.

As such, you won’t be able to reset the latter two using the Samsung Galaxy Buds app.

Fortunately, if you’re using an unsupported Galaxy Buds model or just don’t want to download extra apps, there are still ways to manually restart your Galaxy Buds without your phone or the app. Here are two methods to do just that:

Reset your Galaxy Buds by holding the sensors

The Galaxy Buds have touch sensors on each earbud. These sensors are programmed with specific gestures to help you manage calls and music playback. However, one function rarely mentioned is that you can also use them to reset your Samsung Galaxy earbuds.

Here’s how:

  1. Place your earbuds in your ears.
  2. Touch the sensors on each earbud simultaneously for at least 10 seconds or until you hear a chime indicating that the earbuds have reset.
  3. Place them back in their charging case and leave them there for 30 seconds.

    Galaxy buds inside the charging case
    Galaxy buds inside the charging case
  4. After 30 seconds, pair your earbuds again with your device and see if the issues are fixed.

Discharge and recharge

Another possible solution is to discharge and recharge your Buds.

This involves draining the batteries of your Samsung earbuds until they’re completely dead (0%). In doing this, your buds undergo a forced reset that clears out any performance bugs or glitches. Then, you can recharge and reactivate them as you usually would, and you should see some improvement.

While the success rate of this tactic isn’t 100%, it’s a harmless solution that’s still worth trying out.

The charging case is also prone to issues, mainly around the LED lights and charging. Since the case doesn’t have a physical on/off button, the discharge-recharge technique can help reset it, too.

Bonus: How to Reset the Gear IconX Earbuds

The Gear IconX is the 2018 predecessor of the Galaxy Buds. Though the latter is much more streamlined, the former has features that lend it a significant advantage. This includes a built-in factory reset button that lets users do a hard reset without a phone.

The Gear IconX earbuds come with 4 GB of music storage. So, if you don’t want to lose your music collection, ensure you back everything up before doing a factory reset.

Here’s how to reset the Gear IconX earbuds:

  1. Peel off the rubber wing tip of the earbud and locate the reset button.

    Peeling the rubber cover off the Gear IconX (From: Omarr Ghafoor/Youtube)
    Peeling the rubber cover off the Gear IconX (From: Omarr Ghafoor/Youtube)
  2. Hold the reset button for at least 7 seconds using your phone’s sim card ejector tool or a paper clip, then release.

    Holding the reset button for seven seconds with the sim/SD card ejector tool (From: Omarr Ghafoor/Youtube)
    Holding the reset button with the sim/SD card ejector tool (From: Omarr Ghafoor/Youtube)
  3. Hold down the reset button again for at least 3 seconds. The LED light will repeatedly flash, signaling that the reset is complete.

    The light is now repeatedly flashing after the Gear IconX's reset button has been held a second time (From: Omarr Ghafoor/Youtube)
    Light repeatedly flashing on Gear IconX (From: Omarr Ghafoor/Youtube)
  4. Reattach the rubber wing tip, then pair your Gear IconX with your phone.

    Reattaching the rubber cover back to the Gear IconX earpiece (From: Omarr Ghafoor/Youtube)
    Reattaching the rubber cover to the Gear IconX (From: Omarr Ghafoor/Youtube)

When Should You Reset Your Galaxy Buds?

Galaxy Buds Live with app and charging case
Galaxy Buds Live with app and charging case

As mentioned at the beginning of this article, software errors do happen. Even the most technologically advanced products of behemoth brands like Samsung can’t escape them.

Many of these software issues vary depending on the product, but most fall under the following general categories:

  • Bluetooth connection problems: This can include issues such as difficulties reconnecting to a paired device or connecting to a new one, dropped Bluetooth connections, and the inability to detect your earbuds via Bluetooth.
  • Issues with battery charging: Known issues include batteries not charging correctly, batteries becoming drained when not in use, or a significant difference between the battery levels of each earpiece.
  • Sound quality: The earbuds’ audio may sound poor, have noticeable echoes or reverberations, or have no sound at all.

If these issues are persistently plaguing you to the point that your Buds are becoming unresponsive, then that’s a good time to reset your Galaxy Buds.

Again, a reset turns off all functions, including the malfunctioning ones, and clears out your Buds’ memory, settings, and past connections. It essentially puts your earbuds in an almost brand new state, similar to giving the users a clean sheet of paper after doodling on a previous one.

Problem connecting your Galaxy Buds? Check out our guide on how to pair Galaxy Buds to your Switch or PC.


To summarize, you can fix your Galaxy Buds with a simple restart. But if that fails, a factory reset should do the trick just as well.

Ultimately, not all issues need extensive technical knowledge. And despite the Galaxy Buds’ unique design, they’re not that complicated to sort out. Sometimes, a little touch and hold can do the trick.

Did you find this article helpful? If you have any tips and quick fixes for the Galaxy Buds, we’d like to hear from you! Drop us a comment below.

💬 Conversation: 1 comment

  1. My phone keeps telling me they need to be charged to at least 15% in order to reset. They’re at full charge.

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